Privacy
We take the protection of your personal data seriously, thus treating any of your personal data confidential according to data protection laws, in particular the General Data Protection Regulation (GDPR). In this privacy statement, you learn what data we collect and for what purposes the data is being processed.
We operate on the principal of data economy. We only collect data that is necessary and relevant for the hosting of our services and never forward any data to third parties without your express permission, unless required by law.
Responsible Entity
The responsible entity for the collection, processing and usage of personal data in accordance with Art. 4 Nr. 7 GDPR is:
Holocafe GmbH
Am Wehrhahn 41
40211 Düsseldorf
Germany
The operators of Holocafé branches are independent franchiseees. When personal data is provided as part of a ticket purchase, the Holocafe UG acts as data processor by order of the respective franchisee.
What data we process and for what purpose
Server Log Files
When visiting our website, we automatically collect and store information in so-called server log files that your browser transmits to us by default. These are:
- Browser type and version
- Operating system
- Referrer URL
- Host name of the device
- Time of the request
- IP address
This data is automatically collected by the operating system of the server and used for logging of connections to our website. This enables us to pursue abusive behavior such as fake bookings, hacking attempts, DOS attacks and filtering spam. Furthermore, it gives us access to pseudonymised access statistics in order to optimize our systems. This data is never aggregated with any other data. We reserve the right to scan this data on concrete indications for an unlawful use of our systems.
Ticket Shop
When you order tickets in our online shop, we process your entered data solely for the purpose of fulfilling your order. We thus collect your first and last name, your address, e-mail and phone number. Your name and address are used in accordance with tax and trade laws as invoice address, while your e-mail address is used to send you the tickets and invoice for your order. Your phone number is stored in order to be able to call you in case of questions concerning your order (e.g. when you show up late to your booking). The data is stored on our servers and are accessible to the operator of the branch which you have booked.